ID Pal- Identity Verification

Newly Available To Upload Your ID In The Most Efficient Way Possible

Welcome To The New ID Pal App

Creating a culture of great customer service means we continuously look at ways to make sure your customer experience with us is simple, secure and convenient.

With that in mind we are pleased to announce that we have partnered with ID Pal which provides a real-time verification solution.

In essence, what this means, is that you will now be able to send us your ID, utility bill, bank statements etc. at the click of a button in a safe and secure way on your mobile device.

This is how it works:

Step 1 :  DBASS will send you a link to the ID-Pal app.

Step 2 :  Once registered you can use the app to capture ID information in seconds.

Step 3 :  Securely submit your ID documents to the ID-Pal web portal.

Step 4 :  DBASS uses the ID-Paul web portal to verify your submission and that’s it!

As and when your ID is due for renewal you will be sent a link to open the ID-Pal app where you can upload your ID and proof of address documents. 


If at any stage you require assistance or have any questions please do not hesitate to get in touch with us and we will be happy to assist you with any queries you may have.